Introduction
Zen Rotterdam ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or submitting information to us, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit a booking request through our website
- Contact us via email
- Subscribe to our communications
- Register for classes or memberships
This information may include your name, email address, and any additional details you choose to share in your message.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to your booking requests
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
- To protect the security of our website and users
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Your consent, where you have provided it
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests, where they do not override your rights
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist in operating our website
- When required by law or legal process
- To protect our rights or the safety of others
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Booking records are typically retained for two years following your last interaction with us.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Zen Rotterdam
Storgata 42
0182 Oslo, Norway
Email: [email protected]